Privacy policy

Last updated: September 2026

1. Controller

Letterbenders, Veldweg 18, 5431 CJ Cuijk, The Netherlands
Email: info@letterbenders.nl, phone: +31 485 310042

2. Principles

This website uses no cookies, no analytics or marketing tools, and loads no third-party content. Fonts and media are served from our own server.

3. Hosting and server log files

The website runs on a server provided by [hosting provider, country]. When you visit, technically necessary data is processed: IP address, date and time, page requested, browser and operating system. This serves the secure operation of the website (Art. 6(1)(f) GDPR). Log files are deleted after [14] days at the latest, unless needed to investigate a security incident.

4. Request form and email

When you contact us via the form or by email, we process your details (name, company, email, phone, country, project description and any uploaded file) to answer your request and prepare a quote. The legal basis is Art. 6(1)(b) GDPR (pre-contractual steps) and Art. 6(1)(f) GDPR (handling business enquiries). Form data is sent to us by email and not stored on the web server. Requests that do not lead to an order are deleted after [12] months. For orders, statutory retention periods apply.

5. Recipients

We only share your data where needed to carry out your order, for example with production, transport or installation partners, or where we are legally required to. Our email service is provided by [provider].

6. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability, and to object to processing based on Art. 6(1)(f) GDPR. Contact info@letterbenders.nl.

7. Right to complain

You may lodge a complaint with a data protection authority, such as the Dutch Autoriteit Persoonsgegevens, which is responsible for us, or the authority where you live or work.

8. SSL/TLS encryption

This website uses an encrypted connection, shown by “https://” in the address bar.